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FAQ
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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How can I track my order?Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
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What is your return policy?We offer hassle-free returns within 30 days of purchase. Items must be in original condition and packaging.
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What are the shipping options available?We offer standard and express shipping options. You can choose your preferred method at checkout.
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How do I care for my apparel?To ensure the longevity of your apparel, wash using cold water and hang it to dry, or dry on low. Avoid using bleach or fabric softeners.
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